Filing a claim is carried out through the Tokopedia app with the following steps:
1. Select the transaction/product for which you wish to file a claim
2. Choose "File a Claim"
3. Select "Proceed to Claim Submission"
4. Follow the prompted steps
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article