- Loss or damage by intentional or embezzlement by people who work on Bukalapak or real negligence by Bukalapak.
- Loss or damage caused by nature of the items themselves including wear or shrinking.
- Late arrivals arrive at destination that exceed the reasonable length of delivery.
- Loss or damage as a result of oxidation, pollution contamination and nuclear reaction
- Losses caused by collusion / conspiracy / fraud carried out in groups between buyers and sellers
- Damage to goods functions for electronic goods, if there is no physical damage to the insured goods, caused by the risks cover in the Policy
- Damage to the physical property and loss of some items that are not accompanied by damage of shipping package
- Pre-existing Damage for Second Hand Goods.
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